Thank you for shopping with Lumang Tree. We appreciate your trust in our brand and products.
Please read our Return and Exchange Policy carefully before making your purchase.
No Return or Exchange Policy
At Lumang Tree, we strive to deliver high-quality clothing and a seamless shopping experience. However, please note that all sales are final.
- We do not accept returns on any products once they are sold.
- We do not offer exchanges for size, color, or any other reason.
We encourage you to carefully review your order details, including product descriptions, sizes, and colors, before completing your purchase.
Exceptions
We will only accept returns or exchanges in the rare case where:
- You receive a damaged, defective, or incorrect item.
If you believe you have received a faulty product, please contact us within 48 hours of receiving your order. Send us an email with:
- Your order number
- Clear photos of the item showing the damage or issue
- A brief description of the problem
We will review the case and offer a replacement or refund if necessary.
Items reported after 48 hours of delivery will not be eligible for review.
Important Notes
- The original tags and packaging must be intact when reporting any issue.
- Products purchased during sales, offers, or promotions are non-returnable and non-exchangeable under all circumstances except for damage or wrong item received.
- Lumang Tree reserves the right to refuse any return request that does not meet our policy guidelines.
Contact Us
If you have any questions about your order or this policy, feel free to reach out to us:
Lumang Tree
Email: 📧 Lumangtreeofficial@gmail.com
Phone: 📞 8541082439
Address: Tudu Bakhol Damodarpur, Near Damodarpur Talab, Dhanbad, Jharkhand 826004
Thank you for being a part of the Lumang Tree family.
We appreciate your understanding and support! 🌳👕✨